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Privacy Policy and Terms & Conditions


Privacy Policy

Last updated: January 4, 2025 GoMiles Taxis ("us", "we", or "our") operates the GoMiles Taxis website (the "Service"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://gomilestaxis.com


Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information ("Personal Information") may include, but is not limited to:

  • Name
  • Email address
  • Telephone number

Log Data

We collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.


Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Leopard snakes are small, colorful, and hunt insects.


Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.


Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.


Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.


Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


Contact Us

If you have any questions about this privacy policy, please contact us info@gomilestaxis.com


Terms and Conditions

By using our taxi services, you agree to abide by the terms and conditions outlined here. 


1. We request a minimum of 6 hours notice for any online bookings to be processed. If you would like to book a taxi with less than 6 hours notice, Please email us. 

2. Customers must provide accurate information for bookings. 

3. Passengers are expected to behave respectfully towards drivers and other passengers. Any misconduct may result in service denial. 

4. We require 6 hours notice for taxi cancellations, otherwise, you may be liable to pay in full for the service booked. 

5. Unforeseen circumstances may cause delays; however, the company will strive to minimise inconvenience to passengers. We cannot accept any responsibility for delays caused by circumstances out of our control.

6. Customers are responsible for any damage they cause to the interior and/or exterior of a vehicle hired by them. They will be billed accordingly for any repairs or valeting required to restore the vehicle to working order. 

7. We may provide subcontracted vehicles. 

8. Passenger information will be handled in compliance with privacy regulations.

9. Complaints must be filed within a specified timeframe. Disputes will be addressed following applicable laws.

10. By providing your email address or mobile number, you grant us permission to contact you via email or text. Rest assured, we will never share your email with any third party. 

11. If any changes or deviations, such as additional mileage, occur during the journey beyond what was agreed upon at the time of booking, the client will incur additional charges as per Council pricing structure. 

12. Clear information on fares will be provided. Payment methods must be valid, and non-compliance may result in additional charges. 

13. The company is not responsible for lost or damaged items, but best efforts will be made to recover and return them to the owner. 

14. We reserve the right to change your vehicle or driver at any time if necessary. 

15. Our drivers will take the most suitable route for the day's conditions unless directed otherwise by the customer during the booking process. 

16. The company reserves the right to terminate services if users violate terms or engage in illegal activities 

17. We, along with our drivers, reserve the right to decline transportation to any passenger suspected of being under the influence of alcohol or drugs, whose conduct may endanger the driver, the vehicle, or other passengers. 

18. Smoking is strictly prohibited in all of our vehicles. 

19. Our online quotes do not include surcharges for public holidays or bank holidays such as Christmas Eve, Christmas Day, New Year's Eve or New Year’s Day. Please specify on the quote form if your intended booking falls on a bank holiday or any other special date. 

20. Passenger information will be handled with care and in compliance with privacy regulations. 

21. GoMiles Taxis may update these terms, and customers are encouraged to review them periodically. 

22. Client's statutory rights remain unaffected by any provisions outlined in these terms and conditions. 

23. We request that you give 6 hours notice of cancellation and at that point we will issue full refund. Any less than that no refund will be given. 

24. Please be advised of the importance of you being on time for your taxi as arrange, as we have other bookings to attend. 

25. We are only able to allow 5 minutes waiting time before we will need to leave.  

26. Please note, that we would be grateful if you could give us as much notice as possible if you wish to cancel. 

27. GoMiles Taxis will take no responsibility whatsoever for the bookings made directly with the drivers. All bookings must be made via our official website or  telephone booking line


If you have any questions about our terms and please contact us on info@gomilestaxis.com





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